Elevating a New
Era of Care

Elnera was founded on a single idea: assemble the best operators in virtual nursing and put them in the positions to build the most experienced virtual care company in the industry. Not a software company that added services. Not a staffing agency that added technology. A team of clinical operators, built from the ground up, who have collectively lived every stage of this transition.

A New Model for Healthcare

Who We Are

MISSION

The goal of Elnera is to be the one true resource for virtual care. Helping care organizations build care programs designed to elevate care through a partnership that stays engaged long after launch.

VISION

A future where every care organization has access to a virtual care model built for its specific environment, staffed by the right people, supported by the right technology, and designed to grow.

WHY ELNERA

The name Elnera was built from three things: the act of Elevating care, a new Era in how care gets delivered, and Nebraska, where the company was founded. Every part of the name was chosen with purpose.

Connected Care, Reliable Results

Our Founding Story

Elnera Health was co-founded on a conviction that came from watching healthcare up close. Virtual care was reshaping what was possible in care delivery, but most health systems were trying to add it without redesigning the model underneath it. Melissa Marvin saw both the problem and the opportunity. The people who had helped shape virtual care, who had built it, implemented it, and learned what it actually took to make it work inside a health system, were out there. What did not exist was an organization that brought that depth of experience together and applied it as a complete service, tailored to where each hospital actually was. So she went and found them. Melissa assembled a leadership team of experienced healthcare operators, clinical leaders, and care delivery specialists, people who had been inside the programs, not just advising from the outside. Together they built a care delivery redesign company around a simple principle: health systems are all at different points in this journey, and the right model meets them where they are.

image of patient consultation (for a dental office)

What Sets Us Apart

What Makes Elnera Different

Six advantages that define how we partner with healthcare organizations.

Organization-Specific Care Plans

Every care plan is built around your environment. We analyze your needs and design a model around what we find. No standard templates.

Technology That Works for You

We meet you where your technology is. We work with what your organization already has — and when the right virtual care platform is the next step, we bring it through a partnership with a state-of-the-art provider. No sourcing. No extra decisions. We handle it.

Operational-Level Experience

Our team has run these programs inside health systems. The experience behind Elnera is practical, not theoretical.

Organization-Wide by Design

Implementation is built for the whole organization from the start. Services are phased in where you need to begin, typically admissions.

The ERA Index

Outcomes are tracked through a structured benchmarking framework that measures performance across clinical, operational, and financial indicators.

We Meet You Where You Are

Whether you need one service, a consulting layer, or expanded coverage, we augment what you have. No organization is disqualified by where it is starting.

Our Point of View

What We Know to Be True

Virtual nursing is where care delivery is heading. Every leader in our organization agrees on that. What they also agree on is that getting there is not a product install. It requires discovery, it requires understanding where your organization actually struggles, and it requires a plan built around your specific environment. Not one built around a vendor's capabilities.

The technology adapts. System integration is one piece of the puzzle, not the whole picture. Our experts have used nearly every product on the market and can help determine what fits, what is cost-effective, and what will hold. We have been through the trial and error so you do not have to be.

Our Leadership Team

Leadership That Understands Healthcare.

Our leadership team brings deep experience in clinical operations, healthcare strategy, and care delivery transformation.

Melissa Marvin, Chief Executive Officer, Elnera Health
Melissa Marvin
Chief Executive Officer
Matt Erickson, EVP and Chief Operating Officer, Elnera Health
Matt Erickson
EVP / Chief Operating Officer
Rikki Wardyn, EVP and Chief Experience Officer, Elnera Health
Rikki Wardyn
EVP / Chief Experience Officer
Tara Szymanski-Bird, Chief of Staff, Elnera Health
Tara Szymanski-Bird
Chief of Staff
Jim Veronesi, SVP and Chief Nursing Officer, Elnera Health
Jim Veronesi, MSN, RN
SVP / Chief Nursing Officer
Emery Boehm, SVP of Strategic Outcomes, Elnera Health
Emery Boehm
SVP / Strategic Outcomes
Kelly Pond, SVP and Controller, Elnera Health
Kelly Pond
SVP / Chief Strategy and Financial Officer
Mary Allyn Price, VP of Client Account Management, Elnera Health
Mary Allyn Price
VP / Client Account Management
Kari Koehler, Executive Clinical and AI Advisor, Elnera Health
Kari Koehler, MSN, RN
Executive Clinical & AI Advisor

Start Building a More Aligned Model of Care

Connect with our team to learn how Elnera Health can support your organization.

Contact Us