Services

Virtual Care Solutions Built Around Your Hospital's Challenges

Every hospital is solving a different version of the same problem: not enough staff, not enough time, not enough continuity.

Elnera builds virtual care models around the specific challenge in front of you. We start by understanding your environment, then build solutions that support your workforce, improve patient experience, and drive measurable outcomes.

From Challenge to Solution

We meet hospitals where they are and provide virtual care solutions that address what matters most.

Nurse shortages and staff burnoutVirtual Nursing
High sitter costs and insufficient 1:1 staffingVirtual Safety Companion
Admission delays, throughput bottlenecks, and long ED wait times*Virtual Admissions
Discharge bottlenecksVirtual Discharge Services
High readmission ratesTransitional Care Management
Length of stay challenges and delayed SNF dischargesVirtual Case Management
Missed procedures and cancellationsPatient Navigation
Patient education gaps and nurse overtimeVirtual Education Services
Throughput constraints across the care continuumVirtual Care Coordination

*Virtual Admissions services are scoped collaboratively with the ED team based on your goals, workflows, and resources.

Solutions are designed collaboratively with each organization and tailored to existing workflows, staffing models, and operational goals.

Solution Areas

Comprehensive Virtual Care Solutions

Designed to Support Your Entire Care Continuum

Virtual Nursing

Extend clinical capacity without adding administrative burden.

Services Include:

  • Virtual Admissions
  • Virtual Discharge Support
  • Patient Education
  • Medication Reconciliation Support*
  • Med/Surg Coverage Support

Outcomes Focus:

  • Reduced nurse workload
  • Improved patient experience
  • Increased time at the bedside

*Availability may vary based on state regulations and organizational scope requirements.

Virtual Safety Companion

Continuous observation without continuous staffing pressure.

Services Include:

  • Virtual Sitter Programs
  • Fall Prevention Monitoring
  • Behavioral Health Observation

Outcomes Focus:

  • Reduced sitter utilization
  • Improved patient safety
  • More efficient staffing allocation

Virtual Case Management

Accelerate discharge planning and care coordination.

Services Include:

  • Discharge Planning Support
  • Care Coordination
  • Length of Stay Management

Outcomes Focus:

  • Reduced length of stay
  • Improved discharge efficiency
  • Better resource utilization

Transitional Care Management

Extend support beyond hospital walls and reduce avoidable readmissions.

Services Include:

  • Readmission Reduction Programs
  • Post-Acute Follow-Up
  • Care Plan Continuity
  • Rehabilitation and Skilled Nursing Coordination
  • Long-Term Acute Care Support

Outcomes Focus:

  • Reduced readmissions
  • Stronger care continuity
  • Improved patient engagement

Patient Navigation

Keep patients moving through the care journey with confidence.

Services Include:

  • Procedure Navigation
  • Appointment Coordination
  • Follow-Through Support
  • Cancellation Reduction Strategies

Outcomes Focus:

  • Fewer missed procedures
  • Reduced cancellations
  • Improved patient engagement

How Elnera Works

A Partnership Built for Lasting Impact

1

Assess

We evaluate your environment, workflows, staffing challenges, and operational goals.

2

Design

We develop a virtual care strategy aligned with your clinical, financial, and operational priorities.

3

Implement

We support deployment, adoption, workflow integration, and change management.

4

Sustain

We help optimize performance and ensure long-term success through continuous improvement.

Every Hospital Starts Somewhere Different

The services above represent where many organizations begin, not the limits of what is possible.

Whether you're exploring virtual nursing, addressing throughput challenges, reducing sitter costs, or building a broader virtual care strategy, Elnera meets hospitals where they are and helps them move forward with a solution designed around their unique needs.

Ready to Explore What's Possible?

Schedule a consultation with our team to start the conversation.

Let's Start the Conversation