Services

Virtual Care Solutions
Built Around Your
Organization's Challenges

Every care setting is solving a different version of the same problem: not enough staff, not enough time, not enough continuity.

Elnera builds virtual care models around the specific challenge in front of you. We start by understanding your environment, then build solutions that support your workforce, improve patient experience, and drive measurable outcomes.

From Challenge to Solution

We meet facilities where they are and provide virtual care solutions that address what matters most.

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Nurse shortages and staff burnoutVirtual Nursing
Virtual Safety Companion icon
High sitter costs and insufficient 1:1 staffingVirtual Safety Companion
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Admission delays, throughput bottlenecks, and long ED wait times*Virtual Admissions
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Discharge bottlenecksVirtual Discharge Services
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High readmission ratesTransitional Care Management
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Length of stay challenges and delayed SNF dischargesVirtual Case Management
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Missed procedures and cancellationsPatient Navigation
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Patient education gaps and nurse overtimeVirtual Education Services
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Throughput constraints across the care continuumVirtual Care Coordination

*Virtual Admissions services are scoped collaboratively with the ED team based on your goals, workflows, and resources.

Solutions are designed collaboratively with each organization and tailored to existing workflows, staffing models, and operational goals.

Solution Areas

Comprehensive Virtual Care Solutions

Designed to Support Your Entire Care Continuum

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Virtual Nursing

Experienced RNs absorb admissions, discharges, and education remotely, so bedside teams work top-of-license and stay.

Services Include:

  • Virtual Admissions
  • Virtual Discharge Support
  • Patient Education
  • Medication Reconciliation Support*
  • Med/Surg Coverage Support

Outcomes Focus:

  • Reduced nurse workload
  • Improved patient experience
  • Increased time at the bedside

*Availability may vary based on state regulations and organizational scope requirements.

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Virtual Safety Companion

One observer safely watches 16 at-risk patients at once on screen, preventing falls, elopement, line pulls, and safety events, without 1:1 sitter cost.

Services Include:

  • Virtual Sitter Programs
  • Fall Prevention Monitoring
  • Behavioral Health Observation

Outcomes Focus:

  • Reduced sitter utilization
  • Improved patient safety
  • More efficient staffing allocation
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Virtual Case Management

Remote case managers clear discharge, authorization, and placement bottlenecks, protecting throughput and cutting avoidable length-of-stay days.

Services Include:

  • Discharge Planning Support
  • Care Coordination
  • Length of Stay Management

Outcomes Focus:

  • Reduced length of stay
  • Improved discharge efficiency
  • Better resource utilization
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Transitional Care Management

Structured 24-hour and 30-day post-discharge follow-up and med reconciliation that catches problems early, keeps readmission penalties down, and jump-starts your ability to bill for Transitional Care Management.

Services Include:

  • Readmission Reduction Programs
  • Post-Acute Follow-Up
  • Care Plan Continuity
  • Rehabilitation and Skilled Nursing Coordination
  • Long-Term Acute Care Support

Outcomes Focus:

  • Reduced readmissions
  • Stronger care continuity
  • Improved patient engagement
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Patient Navigation

Navigators guide patients through prep, scheduling, and follow-through, cutting the no-shows and cancellations that delay care.

Services Include:

  • Procedure Navigation
  • Appointment Coordination
  • Follow-Through Support
  • Cancellation Reduction Strategies

Outcomes Focus:

  • Fewer missed procedures
  • Reduced cancellations
  • Improved patient engagement
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Management Consulting

From readiness assessment to workflow and change management, we help you stand up your own virtual care models, if you decide to staff from within, without the trial-and-error.

Services Include:

  • Operational Assessments
  • Workforce & Staffing Strategy
  • Technology & AI Readiness
  • Care Delivery Model Design
  • Change Management Support

Outcomes Focus:

  • Faster time to value
  • Reduced operational risk
  • Sustainable, scalable growth

How Elnera Works

A Partnership Built for Lasting Impact

Assess icon

Assess

We evaluate your environment, workflows, staffing challenges, and operational goals.

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Design

We develop a virtual care strategy aligned with your clinical, financial, and operational priorities.

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Implement

We support deployment, adoption, workflow integration, and change management.

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Scale

We help expand successful programs across additional units, service lines, or facilities.

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Sustain

We help optimize performance and ensure long-term success through continuous improvement.

Every Care Setting Starts Somewhere Different

The services above represent where many organizations begin, not the limits of what is possible.

Whether you're exploring virtual nursing, addressing throughput challenges, reducing sitter costs, or building a broader virtual care strategy, Elnera meets healthcare facilities where they are and helps them move forward with a solution designed around their unique needs.

Ready to Explore What's Possible?

Schedule a consultation with our team to start the conversation.

Let's Start the Conversation