HIPAA Notice of Privacy Practices

1. Our Commitment to Your Privacy

Elnera Health is committed to maintaining the privacy and security of your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. We are required by law to maintain the privacy of your health information and to provide you with notice of our legal duties and privacy practices.

2. How We May Use and Disclose Your Health Information

We may use and disclose your protected health information for the following purposes:

• Treatment: To coordinate and provide care, including sharing information with healthcare providers involved in your care.
• Payment: To obtain payment for services rendered, including submitting claims to insurance companies.
• Healthcare Operations: For internal operations such as quality assessment, training, and administrative functions.
• As Required by Law: When disclosure is required by federal, state, or local law.

3. Your Rights Regarding Your Health Information

You have the following rights with respect to your protected health information:

• The right to inspect and copy your health information
• The right to request amendments to your health information
• The right to an accounting of disclosures of your health information
• The right to request restrictions on certain uses and disclosures
• The right to receive confidential communications
• The right to receive a paper copy of this notice

4. Our Duties

Elnera Health is required to maintain the privacy of your protected health information, provide you with notice of our legal duties and privacy practices, abide by the terms of this notice, and notify you in the event of a breach of your unsecured protected health information.

5. Uses and Disclosures Requiring Authorization

Other uses and disclosures of your protected health information not described in this notice will be made only with your written authorization. You may revoke your authorization at any time in writing, except to the extent that we have already taken action in reliance on the authorization.

6. Changes to This Notice

We reserve the right to change our privacy practices and to make the new provisions effective for all protected health information that we maintain. If we make a material change to our privacy practices, we will update this notice and make it available upon request.

7. Complaints

If you believe your privacy rights have been violated, you may file a complaint with Elnera Health or with the Secretary of the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint. To file a complaint with us, please contact us at info@elnerahealth.com.

8. Contact Information

For questions about this HIPAA Notice or to exercise your rights, please contact us at info@elnerahealth.com or visit our Contact page. You may also write to us at Elnera Health, Privacy Officer, United States.